Frequently Asked Questions
Below you'll find answers to our most common questions about services, billing, and support.
What is QC Nexus?
QC Nexus provides managed website solutions—design, hosting, and maintenance—for small businesses and entrepreneurs.
When was QC Nexus founded and where are you located?
Founded in 2024 in Charlotte, NC by a team with decades of web-design, hosting, and digital-marketing experience.
When can I see my site? Do I need to do anything?
Your site will go live within 3 days. No action is required on your part; we handle all setup and launch steps.
How much does it cost?
A one-time $150 fee covers design & server setup; $30/month covers ongoing maintenance and any additional work. See Pricing.
Full-Stack Solution
Yes—your subscription includes both the frontend and backend. We handle everything so you can focus on your business.
Can I use my own domain?
Yes—you retain full control; you’ll need configure DNS to point to our servers.
What if I need custom features?
We offer add-on development. Contact us here.
What do the fees cover?
$150 setup covers design & server setup; $30/month covers maintenance and support.
Do you offer refunds?
Yes—service fees are refundable prorated. Domain registration fees are non-refundable; you may cancel and let the domain expire.
What happens when I cancel?
You retain full access until the end of your billing cycle, after which service is discontinued.
How do I reach support?
Live chat (bottom right) or email [email protected].
What are your support hours?
Monday–Friday, 9 am–6 pm Eastern.