Frequently Asked Questions

Below you'll find answers to our most common questions about services, billing, and support.

General

QC Nexus provides managed website solutions—design, hosting, and maintenance—for small businesses and entrepreneurs.

Founded in 2024 in Charlotte, NC by a team with decades of web-design, hosting, and digital-marketing experience.

Your site will go live within 3 days. No action is required on your part; we handle all setup and launch steps.

A one-time $249.99 fee covers design & server setup; $30/month covers ongoing maintenance and any additional work. See Pricing.

Technical

Yes—your subscription includes both the frontend and backend. We handle everything so you can focus on your business.

Yes—you retain full control; you’ll need configure DNS to point to our servers.

We offer add-on development. Contact us here.

Billing & Refunds

$249.99 setup covers design & server setup; $30/month covers maintenance and support.

Yes—service fees are refundable prorated. Domain registration fees are non-refundable; you may cancel and let the domain expire.

You retain full access until the end of your billing cycle, after which service is discontinued.

Support

Live chat (bottom right) or email [email protected].

Monday–Friday, 9 am–6 pm Eastern.